Taking Customer Care to the Next Level
Contact centre outsourcing is far from breaking news for the business arena, but the way it’s being leveraged in our ever-shifting digital worlds certainly is – especially when it comes to our love for all things mobile. MeetTheBoss TV’s Nick Pryke spoke with Ralph Barletta, EVP and Co-Founder of leading contact centre outsourcing specialists Knoah, to find ...
How to Stay Relevant to Your Business
Doyle’s introduction as the new CEO of Domino’s came on the heels of a major announcement: Domino’s was changing the recipe of its pizza. The movement became known as The Pizza Turnaround, with the “cardboard complaint” one of the most contentious issues. A seasoned marketer, Doyle took to YouTube, admitted mistakes, recognizing a need for ...
Pt 3: Leadership Strategy
Learn about online brand reputation management from the leading companies. Doyle’s introduction as the new CEO of Domino’s came on the heels of a major announcement: Domino’s was changing the recipe of its pizza. The movement became known as The Pizza Turnaround, with the “cardboard complaint” one of the most contentious issues. A seasoned marketer, ...
Pt 2: Listening Good, Action Better
Domino’s Pizza CEO, Patrick Doyle talks to MeetTheBoss. Doyle’s introduction as the new CEO of Domino’s came on the heels of a major announcement: Domino’s was changing the recipe of its pizza. The movement became known as The Pizza Turnaround, with the “cardboard complaint” one of the most contentious issues. A seasoned marketer, Doyle took ...
Ten Principles for Social Media Marketing Success #2
The second edition of the Social Media Talking Heads Programme. Social marketing is not new. Think of the Tupperware parties of the 50s. But social media, the technology that has truly enabled local to go global, is new. And you’re too late: it’s already been claimed by the crowd – meaning that marketers have at ...
Managing the Sales Professional
Ali Fenn, VP Sales at Genius.com discusses managing a sales team and sales leadership with MeetTheBoss. “Everything we do we track… we’re not spending a dollar more than we need to, to get into the exact number of opportunities we need to do to hit the model, to hit the numbers that we’re trying to hit.” ...
Finding the Sales Professional
Ali Fenn, Genius.com VP Sales reveals her tips on hiring employees and finding the sales professional. “Everything we do we track… we’re not spending a dollar more than we need to, to get into the exact number of opportunities we need to do to hit the model, to hit the numbers that we’re trying to hit.” ...
How to Motivate Your Sales Stars
Genius.com VP Sales discusses sales motivation with MeetTheBoss. “Everything we do we track… we’re not spending a dollar more than we need to, to get into the exact number of opportunities we need to do to hit the model, to hit the numbers that we’re trying to hit.” Ali Fenn explains the essentials for a great ...
Sales Metrics & Social Media Buzz
Ali Fenn, Genius.com VP Sales reveals her sales best practices. “Everything we do we track… we’re not spending a dollar more than we need to, to get into the exact number of opportunities we need to do to hit the model, to hit the numbers that we’re trying to hit.” Ali Fenn explains the essentials for ...
Chuck Brymer: The Full Interview
Chuck Brymer, DDB Worldwide President & CEO gives digital marketing advice. “Digital may be a very important part of how we communicate, but I think technology is democratizing business. It’s happening very quickly. We’re all part of the digital world.” The DDB Worldwide President & CEO explains how to maximise a unique brand and engage an ...