Responding to emerging digital models and changing customer demands requires new ways of thinking. It also requires an approach that unifies digital, insight, marketing and ecommerce teams behind a common purpose: making digital customer experience a strategic business concern.

“It will be a very disappointed CIO or CDO or CEO that invests in everything except the network. It will become the incumbency which holds them back.” Digital disruption is tough. And with a recent CIO survey suggesting legacy networks are making IT organisations reactive rather than strategic, there is a real need for action. We spoke ...

In today’s increasingly customer-driven environment, the act of paying for a product or service with a credit or debit card has to be easy, efficient and safe. But with new technologies, changing shifts in buying habits, and a rise in cross-border sales, the path to this retail ideal is anything but easy. This programme examines ...

Good working capital management is essential for the financial stability of a company. Research carried out by REL has shown that around 762 billion euros of working capital liquidity is blocked in balance sheets across Europe. This represents a real opportunity for companies to diversify sources of finance, but how can it be done and can this really ...

Refining and petrochemical firms find themselves consistently running late in terms of project completion. There are acute, localised reasons for this. But the most common are down to: A) Communication & leadership; B) Poor planning, not meeting deadlines and; C) Goal and objective definitions as well as scope creep. It’s no wonder that estimates are ...

To respond effectively to the pressures and changing demands of the digital economy, companies need to transform their businesses to become more customer focussed. MeetTheBoss TV spoke with EMC’s Christopher Mclaughlin about how to reduce IT complexity and unlock the value of application information to support business and IT transformation.

IT needs to think differently now. It must continually innovate and redefine its business strategy to drive operational efficiency and invest in new opportunity. New consumption models, increased visibility and controls, and a comprehensive data storage and protection plan will all be priorities. MeetTheBoss TV met Guy Churchward, President of Core Technologies at EMC, to ...

The need to process massive amounts of network traffic in real-time is rising. This is especially true in the financial industry, where the ability to process high volumes of trading data at ultra-high speeds with ultra-low latency is increasingly business critical. It’s a highly competitive industry. But as the race to build the fastest and smartest ...

For every $1 spent on equipment, supplies and service in a typical enterprise, another $9 are spent on burdened costs like IT infrastructure and document management. A key reason for this is that these costs are fragmented in budgets and processes across a business. As such, managing the flow of document output – both physical ...

Digital change continues to have a huge impact across the board. Industries are evolving to stay relevant, and so are people and skill sets. Marketers are facing new challenges in this environment that has become so complex, and at times overwhelming. We spoke to one exceptional marketer, Osama Hirzalla from Marriott at the first annual ...