Retail has always been a fast-moving business. But for an increasing number of retail brands, dealing with increased consumer expectations, emerging technologies and the huge swathes of customer data now available for analysis requires them to move faster than ever before. Having the right technology in place to deal with the pace of change is ...

“There’s a need for mobility,” says Kevin Scott-Cowell, Managing Director for 8×8 UK, the Gartner Magic Quadrant leader in providing cloud-based communications to business. “People aren’t working nine to five in their businesses, they’re working outside of those hours in all sorts of places all of the time. And, the cloud gives you the ability to connect ...

Digital disruption is a communications revolution. Gathering pace from email and texting to always-on mobile, from the Internet to the Internet of things, from the ways we share food pictures, to the way your fridge orders food. So what do those in the communications business think about it? We spoke with a disrupter, Jeff Pulver, ...

Digital is redefining everything – in our work and personal lives. No industry is immune to the effects of digital disruption. The pace of change is faster than any of us could ever have predicted. And it’s only set to increase. Traditional industries have been forced to rethink their entire business models as new entrants ...

Knowing your customer has been a retail mantra for as long as retailing has existed. But as technology has evolved, so has the customer journey. There’s a big difference between knowing your customer and enhancing their shopping experiences. Cue, customer science – using customer data smartly to find and apply insights that create better customer ...

The International Chamber of Commerce estimates that counterfeit goods account for $600 billion in global trade every year, posing challenges in terms of revenue loss, brand erosion and declining customer loyalty.

Digital is redefining everything – in our work and personal lives. No industry is immune to the effects of digital disruption. The pace of change is faster than any of us could ever have predicted. And it’s only set to increase. Traditional industries have been forced to rethink their entire business models as new entrants ...

With disruption the word on everyone’s lips, organisations are increasingly challenged to respond to customer demands and changing operating conditions faster and more effectively. MeetTheBoss TV’s Ben Thompson caught up with Steven Rees-Pullman from K2 to find out how new approaches to app development can help make a difference.

In this age of fast-paced technological change, tackling your printed and digital output isn’t always top of the IT agenda. But, argues Gareth Watts of LRS, re-examining your output can play a valuable role in freeing up resources to do more business innovation. MeetTheBoss TV’s Ben Thompson caught up with him to find out why the ...

“Software is eating the world,” claimed Marc Andreesen back in 2011. More and more firms are being transformed by their applications. And as a result, organisations are increasingly being challenged to deliver software solutions faster and more efficiently than ever before. Could taking a DevOps approach provide the answer? MeetTheBoss TV caught up with HP’s ...