Why There’s Much More to BPO Than Cost Reduction
The days when outsourcing was simply about cost savings have long gone. Today, an increasing number of best-in-class firms are benefiting from ever more sophisticated services to help enable greater agility while at the same time improving business processes. Indeed, in today’s complex operating environment, there is much more to BPO than just cost reduction. ...
#Winning the digital revolution in food retail
Consumer behaviour, forecasted trends and increased investment suggest that digital disruption is reaching critical mass in North American food retailing. This is how to win the digital revolution.
Containing The Cloud
Thinking about making the switch from virtual machines to containers? The suddenly trendy cloud computing technology fits neatly into the open source Linux operating system, the OS of choice on the modern web. CTO of Joyent, Bryan Cantrill explains why containers are a must-have tech.
Beyond Service: The REAL impact of a connected customer experience
Every single touch point your enterprise makes with a customer drives service. This programme examines how connecting them all together in a conscious fashion drives a positive customer experience, and how forward-thınkıng companıes are now working hard to offer customer success.
Episode Three: Virgin’s Brand Philosophy
Did you know it takes 119 seconds to pour the perfect Irish pint? To celebrate St Patrick’s Day, MeetTheBoss.tv delivers cutting edge business insights in just 119 seconds. Happy St Patrick’s Day.
Cloud & Mobile: Optimising the advantage
In the last two years, container technology has rocketed into popularity. Open source tools, like Docker, have transformed the application development process driving developer productivity and much faster speed to market. Containers allow IT Operations to simplify the day-to-day operations of their cloud infrastructures and realize performance and Total Cost of Ownership advantages over traditional ...
Roundtable Trailer – The Business Impact of Cloud Computing
In a MeetTheBoss.tv virtual round-table discussion, 7 successful European companies debate the impact of Cloud Computing throughout the business Sponsored by SAP
Closing the Cybersecurity Loopholes in Legal
According to a recent Legal Week report, failures in the online security measures being taken by UK law firms are increasingly leaving clients vulnerable to attack. “As custodians of clients’ intellectual property and commercially sensitive information, law firms are particularly attractive to hackers,” said Seth Berman, Executive Managing Director of Stroz Friedberg, in the study. ...
User experience: finding the ‘why’ behind the ‘what’
It doesn’t matter what your site or app looks like if people don’t know how to interact with it, where to get the information they need, or find it easy to buy from you. But identifying where the problems lie is just the start of the journey to a better user experience. The key is ...
Security in a Mobile-Enabled World
Mobility is becoming an increasing priority for CISOs, who have been nervous of its impact on security and loss of IT control. But the mobile’s ability to streamline business processes can no longer be ignored.
