Pt 4: How We Manage Conflict at Google
Interview: Managing conflict

Google’s Liane Hornsey explains her methods of conflict resolution management and Google’s conflict resolution techniques.

View more Human Resources Executives discussing their conflict resolution techniques at MeetTheBoss Business Television.

Liane Hornsey
Vice President People Operations, Google

Liane Hornsey serves as Vice President of People Operations for Europe, Middle East and Africa of Google. Ms. Hornsey served as the Group Human Resources Director of plc since September 2003. She has 20 years of working experience across Sales, Marketing and HR, most recently at NTL, where she overhauled the recruitment and reward process.