A new era of Industry 4.0, smart cars, smart cities and smart everything is dawning, powered by new and advanced technologies such as cloud, AI, 5G and IoT. We’re standing at the brink of a colossal new B2B revenue opportunity for Communications Service Providers (CSPs) with an estimated global worth of $736 billion over the next two years alone. And it’s more than just opportunity. A recent BearingPoint//Beyond survey of 250 decision makers in enterprises in Europe, Asia and the USA revealed that 97% of global enterprises are willing to purchase ICT services from Communication Service Providers (CSPs). But only 26% of enterprises see CSPs as a key partner for new and innovative ICT services today. Why are the majority of CSPs so slow to take the initiative before someone else does? Angus Ward, Partner & CEO for Digital Platform Solutions with BearingPoint//Beyond assesses the situation.