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Re-orienting for a customer-first approach
: Breaking the mould with Canadian telecommunications giant TELUS

Since 2010, putting the customer at the centre of its business has been a strategic priority for Canadian telco giant TELUS. And as a result, whether bringing broadband to the Canadian masses or unveiling one of the nation’s leading IPTV and satellite services, the company knows how to break the mould when it comes to providing for its customers. In this interview, MeetTheBoss TV’s Nick Pryke spoke with Tony Geheran, SVP of Broadband Networks at TELUS, to find out more – starting with how the landscape has shifted in recent years…