Mobile Workforce Management: Beyond the Screen
: Why leveraging the power of a truly mobile workforce means more than mere monitoring.

In today’s ‘always-on’ consumer society, efficiency is expected as key. But for the enterprise, getting it right in the mobile arena is an ongoing battle – and its workforce are very much the frontline. MeetTheBoss TV’s Nick Pryke spoke with Mike Karlskind, VP of Service Optimization Strategies over at ClickSoftware, to find out how mobile workforce management is proving to be a pivotal piece of the puzzle.