Tom Schmitt, FedEx SVP talks management leadership development with MeetTheBoss.
Tom Schmitt, former President and CEO, FedEx Global Supply Chain Services, FedEx Services, is a firm believer in ‘practical innovation’ – leveraging all of a company’s capabilities for competitive advantage. He built FedEx Solutions from scratch. CEO Fred Smith now calls it the company’s secret weapon. Tom left FedEx in December 2010.
This interview was filmed in July 2010.
In this interview, you will find out:
Tom’s personal management system
Why he believes scorecards are essential for modern business (and what makes a ‘good’ metric)
How to optimize innovation for bottom line results