Retail environments are changing. And whether it’s bricks and mortar stores, ecommerce site, or mobile and social channels, the ability to deliver an immaculate customer experience across multiple consumer touch points is increasingly proving the difference between success and failure.

So what does that mean from a retail operations perspective? And how can data and retail analytics help improve your supply chain and merchandising operations?

MeetTheBoss TV caught up with Sanjeev Sularia, CEO and co-founder at IntelligenceNODE, to find out.