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Why Sales and Service are Everyone’s Business
: How do you close the divide between your sales and service teams?

Why Sales and Service are Everyone’s Business

Every company has its siloes. Whether it’s data, systems or knowledge, pulling down the walls that limit an organization’s ability to work effectively is critical to future success. According to Mike Esterday, CEO of training firm Integrity Solutions, one of the biggest barriers is the one that exists between the sales and service organizations. So how do you bridge that divide? And why is this so important? MeetTheBoss TV’s Ben Thompson met up with Mike to find out.