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Addressing ASM: More Brains or More Bodies?

Addressing ASM: More Brains or More Bodies?

Application support and maintenance costs people, time, and money. According to Gartner, ASM accounts for 38% of large organizations’ overall IT budget each year, with 83% of those surveyed stating that the cost of maintaining and supporting applications is increasing year-on-year. Clearly the system doesn’t work, so how can we fix it? MeetTheBoss TV’s Ben Thompson caught up with Mark Swain, Head of Lifesciences and Healthcare Europe at tech firm HCL, to talk about the company’s alternative approach to ASM.